How it works

An Upscale Event with Ease...

Choose your style
check out the website and find a style
1
Request your reservation
send us your dates and quantity
2
Add some Accessories
napkins, chair covers, and more.
3
Finalize your order with the office and that's it
4

Placing an Order

We can help you estimate based on the number of guests and tables. Please make sure beforehand that you know the dimensions of the tables so we can give you the best advice. For your peace of mind, we allow you to take one extra cloth and if unused and clean will be free of charge.

For your benefit, we are saving the cloths just for you, nobody else can book them. So for security, we need to take a deposit of 50 shekel. If you wish to cancel your order, there is no refund.  

That’s ok, things happen. You can give us a call and we will try to see if the cloths are available for you new event date. If not, you can pick another available style, or have store credit for the next event. 

To make sure cloths are available for next or same day, you can email a request, but we cannot guarantee until you receive a confirmation from the office. You can also try calling the office and leave a message- we will try to call you back ASAP. (Please make sure all shabbos orders are in before Friday. )

We take a credit card number on file when you reserve and will charge when you return the cloths. If you want to pay cash, please pay in the store with exact change. 

Pick up and Delivery

You can take them the day before the event. If you call up and we see they are available two days before, then we can give them to you earlier.

Yes, we can coordinate a driver to bring them to your home or even the hall! No need to carry heavy bags of tablecloths.

Washing and Returning

Our pleasure! Just shake off the cloths and send back nicely in the bag Please return within 24 hours of the event and for 15 shek a cloth you don’t have to deal with the hassle. If you decide to use our washing service AFTER the event the price is 20 shekels a cloth.

Sure, you can wash them. One per load and hang dry. But they must be returned within 48 hours of the event clean and dry.

It will be 20 shek a cloth, and they MUST be returned with 24 hours, otherwise the cloths can get moldy.

Please don’t touch! Bring it back to us and the experts will try to get it out for a fee of 50 shek. If we see that the tablecloth is damaged there will be a penalty fee.

The cloths should NOT be thrown into trash bags and wrinkled. Kindly have them fold them back into the proper bags provided with your label so we can keep things organized in the shop. If you have unused cloths and don’t want to get charged for washing, then tell us before they are returned and keep them noticeably separate.

There aren’t any hidden fees, just some penalty fees so we can provide the best service possible for our clients. 

Fees

  1. Stain/Damage: depends on severity
  2. Wax: 50 nis/cloth
  3. Late: 50 nis/day
  4. Returned Wet: 15 shekel/cloth
  5. Bag: 35 nis
  6. Not-folded: 15 nis
  7. Lost: cost of cloth
  8. Washing: 15 nis/cloth (after event 20 nis/cloth)
  9. Cancellation Fee: 50% of order

Washing and Returning

  1. Washing: we offer a washing service to make it easier for the baal simcha, costing 20 shekel per cloth to wash. Otherwise, if you wish to wash yourself, please follow washing instructions below. 
  2. Returning: if you are washing the cloths then you have 2 days to wash and hang dry, otherwise we need the cloths back within 24 hrs. of the event so we can wash them properly. If you would like to return via pick up service, please let us know in advance to schedule accordingly.

Reminders

  1. The rentals are now your responsibility. Please do not leave unattended in public areas.
  2. Due to the high quality of the tablecloths, they must be handled with care. Candles can cause burn holes and wax residue (even havdala candles); fabric left loose on the floor and/or rough edges on old tables can cause holes, etc. Please do not place extremely hot food/warmers directly on the fabrics. Super oily dressing or food/food coloring may stain the tablecloth as well. Any damaged rentals will incur a charge depending on the severity.
  3. Cleaning instructions are on the flip side.
  4. If you prefer to use our washing service, please notify us before the event. We would need them back within 24 hrs so we can wash them properly.
  5. If returning dirty, please shake off all debris from tablecloth and fold back into our provided bags. If our bag is not returned, the fee is 35 shekel.
  6. Rentals must be returned by the specified date on the card in the bag, to Birkat Avraham 26, Rosenblatt Family, Floor 1 in the bags that were given to you. Please call 053-314-5739 to schedule drop-off of used items, as they may not be left unattended at our door unless notified before. If they are returned past this time, there may be a penalty fee.

Cleaning Care

We have created these instructions to help you, please don’t get alarmed if it seems too detailed.

TABLECLOTHS MUST BE WASHED WITHIN 24 HRS OF THE EVENT!!!! IF LEFT CRUMPLED AND STAINED, IT IS TO YOUR LOSS!

  1. Lay out the tablecloth flat on your floor. Gently remove any leftover food that dried onto the fabric. (Ex: globs of chocolate, caramel, Cholent… must be removed by hand.)
  2. Right before it goes into the machine, entirely shpritz each spot with oxy (non– bleach) stain remover spray. Let it sit for 1 minute, but do not let it dry into the fabric before it enters the machine.
  3. We recommend only washing one tablecloth at a time! They are big and will get tangled/wrinkled if more are in a load. Set your washing machine to a quick 15 min. cycle. Lower speed. Use 1/2 a top of liquid detergent, and softener.
  4. To dry, hang-dry tablecloths away from direct sunlight. Make sure they have no wrinkles while drying. Please do not hang over doors as they might have rough edges and can pull at the fabric.
  5. Once they are totally dry (even if rushed to return on time, don’t return them wet!), please fold them symmetrically, so they don’t wrinkle. Call me if you run into a problem!
  6. Please make sure to return them in the bags that were given to you.
  7. WAX STAINS/DAMAGE: If you realize the fabric was damaged, please notify us before you wash them or try to remove the wax with an iron. Each fabric needs to be treated properly.

* If we notice unmentioned damage, after returned, we will try to consult you, otherwise payments will be charged accordingly.

Upscale Rental and others will definitely enjoy viewing pictures of your event. Please forward to
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Only simchas!